You can report your card lost or stolen by simply logging into your account, selecting the card and hitting the ‘Report Lost’ button. Your card will be blocked immediately and a replacement card sent out to you. Can’t go on-line? Call 1850 596 496, select option to report your card lost, enter your card number and your card will be blocked immediately and a replacement card sent out to you. Temporarily misplaced as opposed to definitely lost your card? You can ‘block’ it until it turns up. This will prevent any transactions happening until you unblock your block via the website or the app.